Bench Strength

“The most important decisions you make aren’t what decisions, they are who decisions.”   -- Jim Collins How much is a phenomenal staff member worth? The difference between meeting your goal or exceeding it? Making your budgeted goal or not? Yet if you don’t have an open position on your staff, how much time last week did you spend on finding top notch people? It is easy to be reactive when it comes to the people part of our role, yet it really doesn’t matter how great your institution is or … [Read more...]

Recognize the need to recognize

When’s the last time someone told you they were tired of being genuinely recognized and appreciated at work? That fantastic question, from my friend and leadership guru Jack Daly, is one of my all-time favorites. And it’s true, as long as it is authentic, it is nearly impossible to over-recognize someone. Think about yourself: How do you feel when someone says how much they appreciate your efforts? Then why don’t we do a better job of this as leaders? In an earlier blog … [Read more...]

Dolly the Sheep

For my money, the most challenging aspect of being a leader is being a leader of people. When I think about where I spend the most time, and where I’ve faced my most challenging issues, it always comes back to the people. The art and science of leading people can get remarkably complicated, so much so that it sometimes feels like you need a PhD in psychology on certain days. Two of your team members can’t stand each other and the office is choosing sides. Your top performer lost his/her mojo and … [Read more...]